SlimSet Official Website › Guarantee
GuaranteeThe SlimSet 60-Day Guarantee
SlimSet carries a 60-day money-back guarantee counted from the date of purchase, and it covers opened bottles.
Call the order desk with the order ID, ask for a return authorisation and the return address, then post the bottles back with your name inside the box. Return postage is the buyer's.
What the window covers, how the days are counted, and what it is not.
What does the SlimSet guarantee cover?
Sixty days, counted from purchase, opened bottles included.
60 days from the date of purchase, on opened bottles as well as sealed ones. That is the whole of it, and the opened-bottle part is the part that matters: a window that only covers unopened stock is a returns policy rather than a guarantee.
Two months is long enough to answer both questions this bottle raises. Whether 138 mg before a meal suits you is settled in a few days. Whether the routine holds and anything changes with it is the 4–8 weeks window most of the reviewers here describe.
It is a purchase policy, offered by the seller, and it is not a statement about what the product does. Those two things get run together on sales pages and they are worth keeping apart.
How the 60 SlimSet days are counted
Five questions about the window, answered against the date on the receipt.
| Question | The answer | Why it matters |
|---|---|---|
| When does the clock start? | The date of purchase | Not the delivery date and not the date the first bottle opens |
| Does it cover opened bottles? | Yes | A half-finished bottle is still inside the window |
| Does a six-bottle order get 360 days? | No, the same 60 | Five bottles are still sealed when the window closes |
| What if the parcel arrived late? | The purchase date still governs | Delivery delays eat into the window rather than extending it |
| When should a decision be made? | Around day 55 | That leaves time to call the desk, get an authorisation and post the parcel |
Read with the refund policy page, which sets out the five steps and the return address.
The practical consequence is that the pack size changes the value of the guarantee rather than its length. On a 1 bottle order the window covers the whole supply twice over. On a 6 bottles order it covers one bottle of six.
That is not a criticism of the policy, which is longer than most in this category. It is the reason a first order is usually better as a small one.
How to use the SlimSet guarantee
Five steps. The first one is a phone call and the second one is a piece of paper.
Call the order desk with your order ID
The number is on the order email and in the footer here. The website address cannot see orders, so it cannot start a refund.
Ask for a return authorisation and the return address
Do not post bottles back before you have it. An unannounced parcel can be refused.
Put your full name, email and order ID inside the box
A box with no name in it is the commonest reason a refund stalls.
Post it with tracking, at your own cost
Return postage is the buyer's. Keep the tracking number until the refund lands. Returns go to 250 West 55th Street, Suite 1750, New York, NY 10019.
Expect 3–5 business days to process, then 5–10 on the card
Two separate waits, and the second one belongs to your bank rather than the desk.
The whole procedure is set out in full on the refund policy page, including what happens when a parcel arrives without a name in it. The single most common reason a refund stalls is a box with bottles in it and nothing to say whose they are.
Why the SlimSet window is worth more than it looks
What a long window is actually for, on a label whose amounts the research cannot speak to.
A guarantee is usually read as a promise about the product. It is not one, and reading it that way is why so many people never use it. What it actually is, on this particular label, is the mechanism that makes an unanswerable question answerable.
The published research cannot predict what this capsule does. Four of the five actives sit well below the doses their trials used, and the fifth has no human trial at all. The supplement facts page does that arithmetic in full. What follows is not that the capsule does nothing; it is that the literature has nothing to say about it, so the only instrument left is your own body.
| What the window makes possible | Why it matters on this label |
|---|---|
| Testing tolerance for the price of one bottle | 138 mg of declared caffeine is a stimulant dose, and whether it suits you is obvious in days |
| Running a fair trial rather than a hopeful one | 60 days covers two full bottles, which is past the point where the reviews here cluster |
| Stopping cheaply if anything is wrong | The garcinia and green tea file on the side effects page is the specific reason cheap stopping is worth something |
| Returning opened bottles | A window that required unopened product could not test anything at all, which is what makes this one unusual |
Every row depends on the window being counted from purchase and including opened bottles. Both are the seller’s stated terms.
Set beside the rest of the offer, this is the strongest thing in it. The panel is better than the category norm and the amounts are smaller than the research; the window is the part that lets a buyer settle that disagreement on themselves for $89 rather than take anybody’s word for it.
It is still a purchase policy rather than a promise about results, and it still requires the buyer to pay return postage and to call before posting anything. Those are the two conditions that catch people out, and both are in the section above.
Read that way, the window is not a safety net bolted onto a sale. It is the reason a single bottle is a sensible first order rather than a timid one: $89 and thirty capsules buys a real answer, and the answer stays refundable while you get it.
What the SlimSet guarantee does not do
The fair case for the window, and the four things it is not.
A money-back window is a commercial promise about a purchase. It is not evidence about a formula, and a long one is not a substitute for a trial.
What the window is genuinely worth
- 60 days is longer than most windows in this category, and it covers opened bottles.
- It makes a single bottle a genuinely low-risk test of whether the routine suits you.
- It is administered by a desk with a phone number rather than a form that never replies.
- Keeping the downloaded guides does not affect it.
What it does not settle
- It says nothing about whether four of the five actives are at useful amounts, which is set out on the supplement facts page.
- Return postage is the buyer's cost and is not refunded.
- It runs from purchase, so a six-bottle order is mostly outside it.
- A bottle bought from a reseller is not covered by it at all.
The honest summary: this is a good policy attached to a transparent label at a category-typical price, and it is the reason a first bottle costs very little to try. It is not an argument about the chemistry, and nothing on this page should be read as one.
SlimSet guarantee questions
How long is the SlimSet guarantee?
60 days from the date of purchase, covering opened bottles as well as sealed ones.
Can I return an opened SlimSet bottle?
Yes. That is the point of the window: a product meant to be judged over weeks cannot be judged without opening it. Half-used bottles go back the same way sealed ones do.
Does a six-bottle SlimSet order get a longer guarantee?
No. Every pack carries the same 60 days from the date of purchase, so five bottles of a six-bottle order are still sealed when the window closes. It is the main argument for a smaller first order.
Who pays return postage on a SlimSet refund?
The buyer. Posting with tracking and keeping the number until the refund lands is the cheapest insurance on the whole process.
How long does a SlimSet refund take once the parcel arrives?
Three to five business days for the desk to process it, then five to ten more for the card. Two separate waits, and the second one belongs to the bank.
Do I need the SlimSet order ID?
Yes, for both the call and the box. It is on the order confirmation email. Without it the desk cannot find the order, and a returned parcel with no name inside it is the commonest reason a refund stalls.
Sources cited on the SlimSet guarantee page
The label itself, and the two reviews behind the honest critique.
- SlimSet product label artwork, supplied in the vendor asset pack. Serving size one capsule, 30 per container. Distributed by Slimset, PO Box 12730, Ogden, UT 84412.
- Jurgens TM, Whelan AM, Killian L, et al. Green tea for weight loss and weight maintenance in overweight or obese adults. Cochrane Database Syst Rev. 2012;12(12):CD008650. PMID 23235664. https://pubmed.ncbi.nlm.nih.gov/23235664/
- Onakpoya I, Hung SK, Perry R, et al. The use of Garcinia extract (hydroxycitric acid) as a weight loss supplement: a systematic review and meta-analysis of randomised clinical trials. J Obes. 2011;2011:509038. PMID 21197150. https://pubmed.ncbi.nlm.nih.gov/21197150/
Order SlimSet with 60 days to change your mind
One bottle is a month at one capsule a day, and the window covers two of them whether the bottle is opened or not.
One bottle $89 · six bottles $294 · 60-day money-back guarantee
Order SlimSet On The Official WebsiteOne capsule a day · 30 per bottle · lot SLI-26/MY-3272
